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Sales & On-Line Security Policies
We take your On-line Security Seriously. Read our Strict Credit Card Policies and Shop With PEACE-OF-MIND !!!
We accept order from Canada Only.
OUR ON-LINE ORDERING SECURITY PROCESS
For ALL Credit Card orders, we will only bill & ship the address that is on file with the credit card company. NO EXCEPTIONS.
Your information is solidly protected when placing your order, through our encrypted Secure Server.
PRICING
While we try to update and maintain accurate pricing, this market changes rapidly (sometimes daily). Therefore, all prices advertised on our website are subject to change without prior notice. All prices are Cash-Discounted, which includes payment by Cash, Interac, Money Order or Bank Transfer. 3% will be added to your delivered price for all non-cash orders (credit card orders). All sales shipped in Canada are subject to applicable sales taxes. When your order is placed on-line, your order will be first checked to confirm current pricing and availability. If there is any increase in our listed prices, you will be notified immediately and asked for your written approval BEFORE your order is processed and charged. PLEASE REMEMBER THAT SHIPPING CHARGES WILL BE ADDED TO YOUR ORDER.
SHIPPING CHARGES
In order to keep freight costs to a minimum for our customers, all orders are shipped via Canada Post Regular Ground Service and includes Loss Insurance for the Full Value of your order. For larger multiple piece order we will ship via the most economical method (Post or Courier). If you would like Express or other methods of shipping, please let us know if the comments section of your on-line order page.
WARRANTIES
We take great pride in our after-sales service. ALL of our products are fully covered by our Dealer and/or Manufacturers warranties. Any problems with your order must be submitted within 3 days from receipt of order. If your product becomes defective during the warranty period, simply contact us and we will first try to solve the problem by telephone, and if required, you will issued an RMA (Return Merchandise Authorization) number, or the contact for the manufacturer (if under Manufacturer's warranty) for repair, replacement or Refund at current market prices. All items returned to us for warranty service must be shipped pre-paid and packed in proper protective packaging and returned "complete" in it's original product box or packaging along with all documentation, cables, software, accessories and a copy of your original invoice. The RMA # MUST be clearly marked on the outside of the package or it will be refused.
Please take note that alll RMA's that are tested and found not defective, will carry a $25.00.. charge
RETURNS AND ORDER CANCELLATIONS
All sales are final. All system orders require a minimum 50% non-refundable deposit. We are NOT responsible for any lost data or information. Any item returned for other than warranty purposes must be done so within 10 days from the original invoice date and the customer will be given credit for future purchases based on the purchase price or the current market price (whichever is less). There are no cash refunds. All items returned for credit must be in their original packaging complete with all components and accessories, and be in new, re-saleable condition. All parts returns or parts order cancellations are subject to a 20% restocking charge. There are no returns for credit for all Processors, memory products or software. All shipping charges are non-refundable
IF YOU HAVE ANY QUESTIONS REGARDING ANY OF OUR POLICIES, PLEASE FEEL FREE TO CONTACT US AT ANY TIME.
WE ARE ALWAYS PLEASED TO BE AT YOUR COMPLETE SERVICE.
THANK-YOU FOR VISITING COMPUTER GOODIES
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